UrSouq will not get involved in disputes between members about feedback.
Once feedback has been posted it cannot be changed.
Please make sure your feedback is fair.
If someone gives you poor feedback it will not affect your trading unless you consistently get poor feedback.
What can I do if my membership has been suspended due to poor feedback?
Contact us on firstname.lastname@example.org
. It may be possible for you to have your membership reinstated as an ordinary member. You should then try to earn feedback points through buying. If you can bring your feedback points back to +5 we will then consider reinstating your confirmed membership and allow you to sell again.